Last updated April 13, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the order receiving date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESSTo return an item, place the item securely in its original packaging (please cover the box), and mail your return to the following address:
Tania Senra - Hurricane
Rua da Gandra nº 46
Please note, you should e-mail notifying the return. You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Unfortunately we won't be able to refund the shipping costs unless the product is faulty or incorrect.
EXCEPTIONSThe following items cannot be returned or exchanged:
- Custom Items / Made to order
- Pre-sale Items
- Sale items are FINAL SALE and cannot be returned.
QUESTIONSIf you have any questions concerning our return policy, please contact us at: